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Shopping FAQs

1. Introduction

We provide a seamless and efficient delivery experience for our customers. This Delivery Policy outlines the terms and conditions under which We will deliver physical electronic goods to you.

2. Delivery Areas

Fairukad delivers to all areas accessible at checkout. For international deliveries, please refer to the “International Delivery” section below.

3. Delivery Methods

We offers the following delivery methods:

  • Standard Delivery: This is the default delivery method, which typically takes 3-5 business days to arrive.
  • Express Delivery: This method is available at an additional cost and typically takes 1-2 business days to arrive.
  • Self Pickup: This method is available for customers who prefer to collect their orders from a delivery point.

4. Delivery Times

Delivery times are as follows:

  • Business Days: Monday to Friday, excluding public holidays.
  • Delivery Hours: 10:00 AM to 5:00 PM.

5. Delivery Costs

Delivery costs vary depending on the delivery method and location. The costs are available at checkout:

  • Standard Delivery
  • Express Delivery
  • In-Store Pickup FREE.
  • Give away: FREE.

6. International Delivery

We deliver internationally to the following countries:

  • [Comming Soon].

International delivery costs are available at checkout:

  • Standard INT Delivery [Comming Soon]
  • Express INT Delivery [Comming Soon]

Please note that international deliveries may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Delivery Tracking

We provides tracking information for all deliveries. Customers can track their orders through the website or by contacting our customer service.

8. Delivery Issues

If there are any issues with delivery, such as lost or damaged items, please contact our customer service immediately. We will work with you to resolve the issue as quickly and efficiently as possible.

9. Returns and Refunds

If a customer is not satisfied with their order, they can return it within 21 days subject to the Aftersale policy. Please refer to the Aftersale policy for more information.

10. Changes to Delivery Policy

We may update this policy from time to time. We will notify you of any changes by posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

11. Contact Information

For any questions or concerns regarding delivery, please Contact our customer service.

12. Acceptance of Delivery Policy

By placing an order, you acknowledges that you have read, understood, and agree to be bound by this Delivery Policy.